
Frequently Asked Questions
The Healing Portal
Guided by Luzia
ABOUT THE WORK
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I offer multidimensional soul healing sessions that combine Akashic Records, energetic bodywork, intuitive guidance, and advanced vibrational tools. Unlike therapy, which often focuses on the mind or past experiences, this work addresses the soul level, energy field, and expanded timelines. Unlike coaching, it does not rely on strategy or goals but on spiritual alignment and deep remembrance.
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A PDF session is a written transmission that you receive after I tune in and conduct the complete healing. A hybrid session includes both a live call (where we meet and work together in real-time) and a PDF report summarizing the insights and healing that unfolded.
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Multidimensional healing encompasses all levels of your being, including physical, emotional, energetic, spiritual, ancestral, karmic, galactic, and beyond. It allows for the healing of not just the symptoms but the original imprints, soul wounds, and unresolved contracts across time.
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I use AI as a sacred scribe to help document and refine what comes through. The insights, healings, and transmissions all come from the Source and your soul. AI helps me organize, format, and articulate the guidance in a way that supports integration.
BEFORE BOOKING
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Start with what you feel most drawn to. Many begin with a PDF-only session for depth and integration, then transition into a hybrid session for real-time, energetic work. If you’re unsure, feel free to reach out, and I’ll be happy to tune in.
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Once you book, you’ll receive a short intake form. I recommend carving out time to reflect, set an intention, and be open to what wants to unfold. You don’t need to do anything special, your willingness is the preparation.
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You’re welcome to submit all questions that feel important. I will group and prioritize them based on what your soul is most ready to address first.
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I don’t work with predictive timelines (like exact dates of events), medical diagnoses, or legal outcomes. The future is constantly shaped by free will, and one decision can alter an entire timeline in an instant. Instead of offering predictions, I help you align with your soul’s highest path.
AFTER BOOKING
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Most sessions are delivered within one to two business days. If there is ever a delay due to volume or ceremonial timing, I will notify you promptly.
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Sessions are non-refundable, but you may transfer your credit to another person or reschedule within 3 months if needed.
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Yes, with at least 24 hours’ notice. Cancellations made within 24 hours are non-refundable unless in an emergency.
FOLLOW-UP SUPPORT & INTEGRATION
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Each session includes one dedicated follow-up healing report. You may send any additional reflections or questions in that round, and I will provide a complete written response.
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No. To protect the integrity of the work, only one follow-up round is included. If new questions arise, you’re welcome to book a new session.
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It’s very common to discover new layers as integration continues. When that happens, it’s usually a sign that your next session is ready to begin.
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That’s completely normal. Some transmissions unfold over months or even years. Trust your pace, and return when you feel called.
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Some people feel sensations, emotions, dreams, or body shifts. Others feel calm, tired, or subtle changes over time. All responses are valid. The healing continues well after the session ends.
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Sometimes, energy clears through the body or emotions, which can feel intense. I recommend rest, hydration, baths, journaling, and light movement. If discomfort persists, reach out to a trusted support system.
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Create a quiet space, drink water, spend time in nature, write down your dreams, and listen inward. I often include integration guidance at the end of your report to help anchor the shifts.
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I don’t offer check-ins outside of the dedicated follow-up. If you require further assistance, I would be delighted to provide you with an additional session.
ETHICAL & PRACTICAL
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Yes. Everything shared in a session is held in sacred confidence and will never be disclosed.
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I occasionally offer gift-based or sliding scale sessions when guided. Please reach out if you need anything, and I’ll let you know what’s available.
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Yes. Many clients return as they move through different chapters. You are welcome to return when called, or we can explore a deeper container together if aligned.